Live webcams not the way to speed up queues at clinics
Thursday • September 20, 2007
Letter from Lim Boon Hee
I urge the relevant authorities to tackle the perennial problem of unacceptable waiting times in our polyclinics, A&E departments and specialist clinics once and for all.
Showing real-time waiting times online is simply skirting the issue and not going after the causes of the problem. It is ludicrous to expect that a patient under the care of one particular polyclinic to go to another just because the waiting time is shown to be shorter on a computer.
Instead of spending money and resources on this, more doctors, pharmacists, nurses and clinics should be employed to solve this medical services crunch in an environment with a growing "greying" population that requires more medical facilities.
We should be examining why the waiting times are so long.
Is it because there are:
1 Not enough doctors, pharmacists, nurses and clinics to serve a burgeoning demand?
2 There are too many patients due to an ageing population?
3 Inefficiencies and procedures that are not streamlined enough in the polyclinics resulting in long waiting times?
4 People flock to polyclinics due to a lack of subsidies for long-term medicine for chronic illnesses and denied subsidised specialist care if private clinics refer them?
Look like somebody agreed to what I commented on Camera installed at Polyclinics.